At Weave Owl, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you share with us. By using our website, you agree to the practices described in this policy.
1. Information We Collect
- Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect information such as your name, email address, phone number, shipping and billing addresses, and payment details.
- Device Information: We collect information about the device you use to access our site, including your IP address, browser type, and operating system.
- Usage Data: We collect data on how you navigate and interact with our website, including page views, clicks, and time spent on each page.
- Cookies and Tracking Technologies: We use cookies and similar technologies to improve user experience and analyze traffic patterns. You may adjust cookie settings in your browser, though some features may be affected.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To fulfill and process your orders, including payment confirmation and delivery.
- Customer Support: To communicate with you regarding your orders, respond to inquiries, and provide assistance.
- Marketing and Promotions: With your consent, we may send you updates, newsletters, and promotional offers.
- Site Improvement: To analyze user behavior, improve website functionality, and enhance your shopping experience.
- Security and Fraud Prevention: To protect our site and users from fraudulent activities and unauthorized access.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share information with:
- Service Providers: Trusted third parties who assist with payment processing, order fulfillment, website hosting, and marketing services.
- Legal Compliance: We may disclose information as required by law or to protect our legal rights, prevent fraud, or ensure customer safety.
4. Data Security
We implement security measures to protect your information, including encryption and secure servers. However, no method of online transmission is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct your personal information.
- Deletion: Request the deletion of your data, subject to certain conditions.
- Opt-Out: Unsubscribe from marketing emails at any time by clicking “Unsubscribe” in our emails or contacting us directly.
6. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing the privacy policies of any external sites you visit.
7. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us to request deletion.
8. Changes to Our Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify you of significant changes via email or website notification.
9. Contact Us
For questions or concerns regarding this Privacy Policy, or to exercise your data rights, please contact us at:
Email: hello@weaveowl.com